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Legal Policies

LEGAL PAGES OF HEALTH JUNKEE GROUP

Welcome to the website of HEALTH JUNKEE PTY LTD ABN 94 236 317 920 and its related bodies corporate trading as HEALTH JUNKEE.

These documents outline all the terms and conditions for your use of this website and by using this website you are taken to have accepted these terms and conditions.

Use of website

By accessing and using this website, including by making a purchase or uploading or downloading content, you agree to be bound by these website terms and conditions as amended by us from time to time.

If you breach these terms and conditions we may, without limitation, terminate your access to this website and make any claim against you for any damages suffered by us in connection with your breach including but not limited to any unlawful or unauthorised upload or download of content or use of content on or via this website. This is in addition to any other remedies we may have.

These terms and conditions must be read in conjunction with our policies, namely:

1. Our Privacy Policy and Credit Reporting Privacy Policy relating to privacy and credit information handling and reporting; and

2. Our Terms & Conditions of Sale which apply to any sales via this website;

3. Our Returns Policy which addresses your rights in connection with product returns, exchanges and refunds; and

4. Our Gift Card and Store Credit Policy which sets out the additional terms applicable to gift cards, vouchers and store credit that may be purchased and used via this website; and

5. Our Complaints Handling Policy which set out how you may complain and how we will respond.

All the policies can be found here:

Privacy Policy
Shipping Policy
Refunds & Returns Policy
Terms of Service
Complaints Policy
Credit Reporting Privacy Policy

Gift Card and Store Credit Policy
Afterpay - Buy Now, Pay Later

Contacting us

For concerns, complaints or further information regarding our policies and procedures, please contact us at the following address:

The Privacy Officer – HEALTH JUNKEE Group
Address for postage: Health Junkee Returns
T2, 3/310 David Low Way
Bli Bli QLD 4560
Telephone: 1300 035 635
Email: info@healthjunkee.com.au

We will respond to your enquiry as soon as possible.

Health Junkee x Personal Trainers

Monthly Pre‑Order Collaboration – Sunshine Coast

Hey team — it’s Natalie from Health Junkee. I’ve shifted from a shopfront to an online model and I’m partnering with local Personal Trainers who want an easy, premium way to supply supplements to their clients without carrying stock, chasing orders, or dealing with supplier accounts.

This page outlines how the collaboration works, what you (and your clients) get, and how to jump in.

The Offer at a Glance

  • Who it’s for: Sunshine Coast PTs/coaches with engaged client bases.
  • How it works: A once‑a‑month online drop (pre‑order window) where you and your clients order at exclusive pricing via unique codes.
  • Fulfilment: Orders are collated after the drop and supplied on a back‑order basis. ETA 1–2 weeks depending on supplier lead times.
  • Pickup & Delivery: Local pickup from my home business (free) or shipping Australia‑wide with free shipping on $150+ carts.
  • Why PTs love it: No inventory risk, no admin headaches, premium products, and trainer‑only perks.

What You Get (PT Perks)

  • Your own PT code for trainer pricing on supplements. (Contact me to activate and confirm your exact rate.)
  • A separate client code offering major discounts for your clients during each monthly drop.
  • Done‑for‑you reminders & assets: I’ll email you short copy, dates, and tiles you can forward to clients.
  • Hands‑off fulfilment: I place the supplier orders, handle packing, and coordinate pickup/shipping.
  • Community & support: Quick chat access to me for product guidance, best‑sellers, and stacks.

Note: Exact discount structures may vary by brand or drop. I’ll confirm specifics before each monthly window opens so you’re never guessing about pricing.

What Your Clients Get

  • Legit savings via your code during each drop.
  • Access to curated, trainer‑approved supplements (no overwhelm, just the good stuff).
  • Local pickup option to save on postage or free shipping on $150+.
  • Clear timelines: They’ll know when orders open, close, and when to expect delivery.

How the Monthly Drop Works

  1. Drop Dates Announced: I’ll publish the next opening date on the site with a countdown timer.
  2. Store Opens (Once a Month): The online store appears for a set window (typically a few days). Outside that, it states all products our "sold out".
  3. Clients Pre‑Order: They shop using your client code at checkout. You can also place your own order with your PT code.
  4. Store Closes & We Collate: I place consolidated supplier orders. This is what unlocks the sharper pricing.
  5. Fulfilment (1–2 Weeks): Stock lands, orders are packed, and you/your clients choose local pickup or shipping.
  6. Repeat Monthly: You’ll get an email reminder each month when the store is about to open.

Operational Details

  • Eligibility: Sunshine Coast–based PTs/coaches (in‑person or hybrid). Clients can be local or shipped to.
  • Codes: You’ll receive two codes — one for you (trainer pricing) and one for your clients (discounted pricing). Codes are unique to you for simple tracking.
  • Lead Times: Generally 7–14 days post‑window; exact ETAs vary by supplier.
  • Shipping: Standard rates apply under $150; free shipping $150+ cart value. Local pickup free.
  • Payments: Processed online at checkout during the open window.
  • Products: A curated range of reputable brands and best‑sellers (whey/vegan proteins, creatine, pre‑workout, hydration, collagen/MCT add‑ons, etc.). I’ll share a product list before each drop.

Why This Model Works for PTs

  • No cash tied up in stock and no clutter in your studio.
  • Better pricing thanks to consolidated bulk supplier orders.
  • Trust & consistency: Your clients get the same quality you recommend every month.
  • Easy comms: I send you ready‑to‑share info before each window (dates, links, copy, tiles).

What I Need From You (Onboarding)

  1. Say hi: Message me to confirm you’re in and to set up your PT + client codes.
  2. Share your basics: Business name, contact email, IG handle, and approx. client count.
  3. Promote the window: Post or message your clients when the countdown is live (I’ll send assets).
  4. Place your order: Use your PT code during the window if you want stock for yourself or the studio.

Example Monthly Timeline

  • Week 1: Countdown live + PTs receive assets and codes.
  • Week 2: Store opens (3–5 day window) → clients/you place orders.
  • Week 3–4: Supplier lead time → packing → pickup/shipping.

(Timings may shift slightly; I’ll confirm dates each month.)

FAQ

Is this only for Sunshine Coast?
Yes. PT partners must be Sunshine Coast–based. We can ship orders to clients outside the Coast, but the PT program is currently local.

Can I do rolling orders?
The store operates once a month to keep pricing sharp and logistics smooth. Outside the window, the shop is hidden.

What if a client misses the window?
They can jump in next month. I’ll send reminders so you can nudge them ahead of time.

What about brand requests or special products?
Tell me what you want featured — I’ll do my best to include it in the next drop and confirm pricing beforehand.

How big are the discounts?
Varies by brand and monthly supplier pricing. I’ll send you the exact PT rate and client discount before each window.

Ready to Collaborate?

Email: natalie@healthjunkee.com.au

Or DM me on Instagram @healthjunkee_ and say “I’m in” — I’ll set up your codes and send the next drop date + promo assets.

Let’s make fuelling your clients simple, affordable, and consistent — the Health Junkee way.